14 Sep 2015
Temporary Retail Sales Advisor, Guernsey
Job DescriptionOur client is a telecom services company seeking to recruit a Temporary Retail Sales Advisor (start date: asap, duration: 3 months). The position is based in one of their retail outlets. Key responsibilities will include: ? Pro-actively sell products & services, providing customers with guidance, advice and technical support. ? Achieve sales targets as set out and agreed in PRA document. ? Maximise sales opportunities (up sell) whilst ensuring products and services fulfill customers? requirements, and assist with the completion of applications / transactions. ? Deal with customer queries and complaints, resolving situations to maximise customer satisfaction and minimise cost to the business. ? Inspect, test and process faulty equipment. ? Accurately account for WH3 stock, including loans issued / retrieved, and replacements logged. ? Assist with billing enquiries, pro-actively encouraging customers to convert to online billing and Direct Debit payment methods. The successful candidate will have: ? Previous sales experience (1-2 years) in a retail or customer service environment (background in mobile / telecoms beneficial). ? Must be totally customer focused and passionate about the latest telecoms products and technology.
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