14 Jun 2016
Saturday Retail Sales Advisor Guernsey
Job DescriptionOur client is a leading telecom services company seeking to recruit a Saturday Retail Sales Advisor. Key responsibilities will include: • Achieve sales targets as set out and agreed. • Maximise sales opportunities (up sell) whilst ensuring products and services fulfil customers’ requirements, and assist with the completion of applications / transactions • Deal with customer queries and complaints, resolving situations to maximise customer satisfaction and minimise cost to the business • Inspect, test and process faulty equipment • Accurately account for WH3 stock, including loans issued / retrieved, and replacements logged • Assist with billing enquiries, pro-actively encouraging customers to convert to online billing and Direct Debit payment methods The successful candidate will have: • Minimum 2 years’ experience working in a sales / retail environment (background in mobile / telecoms beneficial). • Educated to GCSE level English and Maths at Grade C or above. • Operate a number of computer systems, e.g. EPOS, Cerillion. • Establish and maintain knowledge of company’s consumer products and services. • Knowledge of relevant internal systems, processes and procedures. For more information please email: firstname.lastname@example.org or call: +44 1481 723221. Please visit our website www.pa.gg for our latest vacancies.
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